Engineering Systems, Mastering Outcomes

I'm Tommy Barker, a highly analytical and results-oriented Product & Reliability Engineer with 15+ years of experience transforming complex technical challenges into strategic business advantages. I'm a proven leader in leveraging advanced AI, data analytics, and robust problem-solving skills to directly reduce costs by over $2M, optimize product reliability, and enhance customer satisfaction. Experienced in ISO 9001:2015 compliance and a certified CAPM, I drive continuous improvement through cross-functional collaboration and innovative solutions.

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MY background

I attended Purdue University in West Lafayette, Indiana, where I received a Bachelors of Science in Mechanical Engineering Technology.

As of today, I maintain a certification from the Project Management Institute (PMI), where I achieved the Certified Associate in Project Management (CAPM) title.

I have honed my skills in project management, inspection and testing, as well as customer/vendor relations.

My role has allowed me to develop a strong foundation in ISO 9001:2015 Compliance, Customer Complaints Management, and Root Cause Analysis, and I have consistently demonstrated my ability to implement Corrective Actions.

profesSIONAL exPERIENCE

Deeper dive into my professional work

Take a look at the details of my experience to learn more about the value I bring to an organization.

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MY SKILLS

What value do I add?

Customer Complaints Management

As a results-oriented Product Reliability Engineer, I have successfully managed and resolved customer complaints. By employing effective strategies, I ensured that customer concerns were addressed promptly and thoroughly, fostering strong relationships and enhancing customer satisfaction.

Failure Mode and Root Cause Analysis (FMEA)

I have utilized Failure Mode and Root Cause Analysis to identify potential failures and implement corrective actions. Through this comprehensive approach, I've mitigated risks, improved product reliability, and enhanced overall quality, ensuring our products meet or exceed industry standards.

Risk Mitigation

I am skilled in developing and implementing effective risk mitigation strategies. By identifying potential threats, evaluating their likelihood and impact, and implementing appropriate controls, I have successfully managed risks and protected organization's interests while driving process excellence.

Documentation & Process Control

My attention to detail extends to rigorous documentation and process control. I ensure that all procedures are well-documented, compliant with ISO 9001:2015 standards, and consistently applied across teams.

AI Prompt Engineering

Leveraging advanced AI tools and prompt engineering techniques to enhance analytical results, optimize problem identification, and significantly improve diagnostic efficiency and accuracy in failure analysis processes.

Testing & Data Collection Methods

Expert in designing and implementing comprehensive testing protocols and data collection methodologies to ensure product quality and reliability throughout the development lifecycle.

Corrective Actions & Vendor Management

Expert in implementing corrective actions and managing vendor relationships to ensure quality compliance, drive continuous improvement, and reduce defects through collaborative problem-solving and accountability.

Reporting & Metrics Analysis

Proficient in developing comprehensive financial and operational metrics, presenting critical insights to executive leadership to inform strategic planning and resource allocation.

SIDE Projects

Check out my extracurricular work

Rather than continuing to tell you what I can do, why not take a look for yourself? I’m proud of all my previous projects, and believe the success I’ve managed to cultivate in the past speaks for itself. Follow the link below to see some of my work.

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Work Approach

Bring a set of core values that ensures the ultimate in customer satisfation

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